Member Login

HEA’s member services  “Easy Pay” portal allows you access to your account 24 hours a day…7 days a week…365 days a year.

You can make payments,  view past bills and payments, create alerts and reminders, update your account information (mailing address & phone numbers),  set up credit card draft, bank draft or auto pay, enter meter reading and more.

Click Here for “Easy Pay” Login

Creating a User ID and Password for New Users:
CLICK HERE TO ACCESS EASY PAY NEW USER. You will need to create a User ID and password, online instructions will lead you through the process.  To get started, you will need your account number, a valid email address, a home or mobile phone number and the last four digits of your social security number. If you need assistance, contact HEA and we will assist you.

Account Number:
Your account number is printed on your bill. You must enter this number or your user ID to access information on this site. If your account number includes a “-“, it should be removed. For example, if the account number on your bill is 12345-001, you should enter either 12345 or 12345001 in the account number field.

Note: Online payment services are unavailable daily from 10:30pm-midnight (AST) for routine maintenance. We apologize for any inconvenience this may cause.