September 26, 2018 – Homer Electric Association, Inc. (HEA) is again getting reports from area businesses regarding suspicious HEA impersonators over the phone, as well as in person.
There has been a recent report of an individual, posing as an HEA representative, confronting local businesses in person and threatening to disconnect their power if payment is not made immediately. This is not HEA’s protocol. Please call your local authorities if an impersonator confronts you.
In addition, business members have received phone calls from fraudulent callers impersonating a utility representative and requesting payment for the customer’s supposed past due bill. The fraudulent caller threatens immediate disconnection of electric service if the bill is not paid. The goal of the scammers is to obtain credit card numbers or other financial information and payment.
If a suspicious phone call is received, end the phone call and contact HEA for verification and to check the status of your account.
HEA has a protocol for contacting members to make payment arrangements for past due bills.
Scammers are becoming smarter, so don’t be fooled by caller ID even if it says Homer Electric Association.
Never give anyone your personal information such as your Social Security number, bank account number or credit card number unless you initiated the conversation and you are confident the transaction is legitimate. If you have questions or need additional information, please call 1-800-478-8551.