COVID-19 Updates

At Your Service

The Homer HEA walk-up window is open Monday – Friday from 9:00 AM – 4:00 PM. The Homer HEA lobby is closed at this time.

The Kenai HEA drive-through window is open Monday – Friday from 9:00 AM – 4:00 PM. The Kenai lobby is closed at this time.

HEA representatives are conducting business as usual over the phone, Monday – Friday from 8:00 AM – 5:00 PM. If you have concerns, including questions about managing your account, or engineering services, please contact us at:

Payment Arrangements – We’re Here For You

To assist members having difficulty making payments due to financial hardships, please work with our Member Support Representatives to get back on track.

Our Member Support Representatives are available to assist you by phone at: