Outage Map

HEA is now providing a real-time outage map as a courtesy to keep our members informed.

Click Here to view the affected outage area(s), the number of affected customers and the duration of the latest outage. The outage map is also available on HEA’s mobile app on iPhone and Android devices.

The viewable map is for information. Report outages by calling 1-888-8OUTAGE.

* Note: HEA’s outage map is available and updated during business hours Monday through Friday, 8 am to 5 pm and may be offline during routine updates and maintenance. *

CLICK HERE for an Outage Related Glossary of Terms


December 13, 2018, 7:09 AM: We have a reported outage from Kasilof substation south towards Ninilchik affecting approximately 1,200 members. Details are limited. We will update everyone as soon as we know more.
UPDATE 11:25 AM: Power has been restored to all members. The cause of the outage was damaged equipment. Thanks again for your patience…time to get toasty and warm! 🙂