Please stay alert and realize that there are people who will attempt to take advantage of others during this uncertain time. Please be sure to exercise caution against would-be scammers. Always protect your personal and financial information. When in doubt, hang up and call HEA back at 800-478-8551    Be PREPARED for winter storms and plan ahead for unavoidable power outages. Keep an outage kit containing battery-powered radio, fresh batteries, flashlights, candles, bottled water, canned food and alternate heat sources handy.     SAFETY FIRST! Stay away from downed power lines! Consider all lines energized and dangerous. Call HEA or 911 if you see a downed power line!